Techskills

For ELM process click here.

Process and Error List :

Let us see where the processed and error records in the ELM list.

see the following screen shot.

Click on the show list records. That will take you to the list of records that is processed.

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This is on CRM 5.2 You can only use web IC to create the Mapping formation. Dont use win clinet for this. SAP’s intention is to move every one to the Web Client(WEB-IC).

ELM (External list management) is used to load the external data from outside system in to the CRM system.
ELM is used to load the new customer information (create new BP) or update the existing customer information (update the BP).
When we load the data from the excel or text (.CSV file or .txt file) the customer data will be created as a prospect(or any other role that you want).

For loading the data using ELM we need to do the following steps.

• Create mapping
• Use the created mapping in the external list

Create mapping format

Menu in web IC

Marketing-> Mapping Format(Under Create).

The screen looks as follows.

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